The Gore-Tex membrane guarantees optimum comfort. It is waterproof, windproof and breathable allowing excess humidity generated on the inside to escape. All Gore-Tex membranes are long lasting and machine washable.
Gore Wind Stopper
The Wind Stopper membrane is designed to block out wind, without reducing the breathability of the garment. It preserves natural heat insulation whilst protecting against wind-chill.
A stain-proofing and water repellent treatment protects garments against rain and dirt.
Polartec fleece has exceptional heat retaining qualities and is highly breathable. For ease of care Polartec is treated to resist pilling and mildew.
The description of the goods you order will, so far as possible, be as shown on our website at the time you placed your order. However, whilst every care is taken by us to ensure that the description and specification of our goods are correct at the time of publication, due to the limitations of photography, broadcasting, browser software, and other factors beyond our control, colour of goods you receive may differ slightly from the website reproduction. We are also subject to and can accept no liability for changes in specifications imposed upon us by our suppliers. If you are in any way dissatisfied with any goods you receive from us, you may return these in accordance with our returns policy.
The price of your order (exclusive of delivery) will be as shown on our website at the time you place your order. However, they may be subject to change. Every effort is made by us to ensure that the prices shown on our website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you choose to cancel your order we will refund or credit you for any sum that has been paid by you or debited to your credit card for the cancelled goods.
Ordering and Shipping
Confirmation of Order
No contract exists between us for the sale of any goods until we have received and accepted your order and sent you confirmation in writing or by e-mail to the address you have given us. The contract will be deemed to have been formed and the confirmation given to you as soon as you are able to access the message, whether or not you actually read it.
We may change these terms of sale without notice to you in relation to future sales. Please ensure that you have read our current terms of sale before placing any order.
All goods are subject to availability.
Cancelling an Order
The Consumer Protection (Distance Selling) Regulations 2000 provides the right to cancel an order for goods purchased within 7 days beginning the day after goods are delivered (received).
Should you decide to cancel your order you must notify us within the 7 working day period and we will refund your purchase by crediting the original credit/debit card used.
Please return the goods to us as soon as possible within this 7 day period. Where possible, please use Royal Mail 1st Class Signed For which is probably the most cost effective method for you. You are responsible for the cost of returning the goods to us.
Please enclose a letter with the goods, in original packaging, stating the reason for return.
Please return to:
Barnack Country Clothes & Wellieboots.com Ltd
If you fail to return any goods that you have cancelled in accordance with this policy, we may charge you a sum not exceeding our direct costs of recovering the goods.
If returned from outside the EU, goods must be marked “BRITISH RETURNED GOODS” and accompanied by an appropriate customs form. Please instruct your carrier to provide the necessary documentation. Failure to comply may result in import duties being charged to your account.
VAT & Customs/import duties
VAT is only applicable to countries within the European Union. Our registration number is: 827962586
Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.
Privacy & Security
Data Protection Act
We are registered under the Data Protection Act 1998 and will only use your information for the purposes of our dealings with you.
When you order, we will require your name, e-mail address, delivery address, credit/debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order.
A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise pass this information to our couriers in case they need to contact you to deliver your order.
As part of our efforts to ensure that you are aware of the latest developments and offers, we may also use this information to advise you of new products, special offers or changes to our site. If you would rather not receive this information please send an e-mail to firstname.lastname@example.org. Please ensure that you notify us of your preference for each e-mail address that you may have given to us.
Security of your Information
We also follow a tight security procedure as required under UK Data Protection legislation to protect the information that we store about you from unauthorised access. Should you wish to contact us about the information stored about you, we reserve the right to require proof of identity before discussing any personal details with you.