In order to return any goods, please enclose a letter with the goods, in original packaging, stating the reason for return clearly marking whether you would like a refund or an exchange and return it to:

Barnack Country Clothes & Wellieboots.com Ltd

Barnack

Stamford

Lincolnshire

PE9 3DY

United Kingdom

If you fail to return any goods that you have cancelled in accordance with this policy, we may charge you a sum not exceeding our direct costs of recovering the goods.

International returns

If returned from outside the EU, goods must be marked "BRITISH RETURNED GOODS" and accompanied by an appropriate customs form. Please instruct your carrier to provide the necessary documentation. Failure to comply may result in import duties being charged to your account.

< Back to Help index